Cancellation
If your cancellation is at least 24 hours in advance of the consultation, you will receive a full refund minus 5% of the payment amount for administrative fees. If your cancellation is less than 24 hours in advance, you will lose the payment for the consultation. However, you will be able to re-book another consultation at 50% of the regular cost.
Reschedule
If you reschedule your appointment at least 24 hours in advance of the consultation, you will not incur any fees. If you reschedule less than 24 hours in advance, you will lose the payment for the consultation. However, you will be able to re-book another consultation at 50% of the regular cost.
Late
If you are over 15 minutes late to your appointment you will lose the payment for the consultation. However, you will be able to re-book another consultation at 50% of the regular cost.
Fees charged by Direct U.S. Immigration are for Consultations with lawyers or licensed immigration practitioners who are introduced by Direct U.S. Immigration and operate independently of Direct U.S. Immigration. Booking fees are non-refundable. If a lawyer or licensed immigration professional is retained, the individual must agree to the specific engagement agreement with that lawyer or immigration professional.
Communications between you and Direct U.S. Immigration are protected by our Privacy Policy but not by the attorney-client privilege or as work product. Attorney-client privilege becomes in effect when an engagement agreement is signed between the individual and the lawyer or immigration professional.